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Last Updated: September 30, 2025
Welcome to DeliberAI LLC. ("DeliberAI", "us" "we" or "our") website. Please read these Terms of Service (the "Terms") carefully because they govern your use of our website and any other websites that we may later own or operate (each, a "Site," and collectively, the "Sites"), and our AI-guided brainstorming platform and related products and services we may later own or operate (collectively, with the Sites, the "Services").
ARBITRATION NOTICE: UNLESS YOU OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE YOU FIRST AGREE TO THESE TERMS BY FOLLOWING THE OPT-OUT PROCEDURE SPECIFIED IN THE "DISPUTE RESOLUTION" SECTION BELOW, THESE TERMS WILL, WITH LIMITED EXCEPTION, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS PART OF A CLASS, REPRESENTATIVE OR CONSOLIDATED ACTION.
By using the Services, you agree to be bound by these Terms. If you don't agree to these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, "you" and "your" will refer to that company or other legal entity.
We may modify the Terms at any time, at our sole discretion. If we do so, we will let you know either by posting the modified Terms on the Site or through other communications. If you continue to use the Services after such a change, you are indicating that you agree to the modified Terms. We may also change or discontinue all or any part of the Services, at any time and without notice or liability, at our sole discretion.
3.1. Who May Use the Services. You may only use the Services if you are at least 18 years of age and have the right, authority and capacity to enter into these Terms. If you are under age 18, you may only use the Services (a) with the consent of your parent or legal guardian and (b) if you are old enough to consent to share your data under applicable law. For example, you must be 13 years or older under most United States' law, or 16 years or older under California or European Union law. Please be sure that your parent or legal guardian has reviewed and discussed these Terms with you.
3.2. Use Restrictions. Except as otherwise expressly authorized in these Terms, you will not, and will ensure your employees, contractors, and other persons associated with your DeliberAI account ("Authorized Users") do not, and will not encourage or assist third parties to:
(i) rent, lease, sell, distribute, offer in a service bureau, sublicense, or otherwise make available the Services to any third party (except as permitted under these Terms);
(ii) copy, replicate, decompile, reverse-engineer, attempt to derive the source code of, modify, or create derivative works of the Services, or any part thereof;
(iii) access the Services for purposes of performance benchmarking;
(iv) access the Services for purposes of building or marketing a competitive product or service;
(v) use the Services to store or transmit a virus or malicious code;
(vi) use a virtual private network (VPN) to circumvent geographic-based pricing or content access;
(vii) use the Services to transmit unsolicited emails or engage in spamming;
(viii) use any form of data mining, extraction, or scraping on the Services and/or the contents available therein for machine learning or other purposes;
(ix) bypass the measures we may use to prevent or restrict access to the Services, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Services;
(x) remove any proprietary notice or labels displayed on the Services, including without limitation any DeliberAI branding or attribution on documents or outputs; or
(xi) use the Services in any manner that violates applicable laws or regulations.
3.3. Authorized Users; Accounts. As part of the registration process, you will identify an administrative username and password for your DeliberAI account. You represent and warrant that all registration information you provide is truthful, accurate, and complete, and that you will maintain the accuracy of such information. You are responsible and liable for maintaining control over your account, including the confidentiality of your username and password, and are solely responsible and liable for all activities that occur on or through your account and all Authorized Users' accounts, whether authorized by you or not.
3.4. Feedback; Use Rights. We welcome feedback, comments, and suggestions ("Feedback"). As we need to be able to freely work with your Feedback to improve the Services, you hereby irrevocably transfer and assign all right, title, and interest (including all intellectual property rights, such as copyrights or trade secrets) in and to the Feedback, including any and all "moral rights" that you might have in such Feedback, and you hereby forever waive and agree never to assert any and all "moral rights" you may have in the Feedback. Additionally, DeliberAI will have the right to collect and analyze data and other information relating to the provision, use, and performance of various aspects of the Services, and related systems and technologies, and DeliberAI will be free (during and after the term) to use such data and information to maintain, improve, and enhance any products or services.
3.5. Reservation of Rights. As between the parties, DeliberAI owns all right, title, and interest in the Services, including all enhancements, derivatives, and improvements to the foregoing and all Intellectual Property Rights inherent therein, and Aggregate Data (defined below); and you own all right, title, and interest in any data in electronic form that you make available through the Services, including brainstorming content, session data, structured documents, and outputs, as further described in this Section below ("Customer Data"). Except as expressly set forth in these Terms, each party retains all right, title, and interest in and to its intellectual property rights. All rights not expressly granted are reserved, and no license, covenant, immunity, transfer, authorization, or other right will be implied, by reason of statute, estoppel, or otherwise, under these Terms.
3.6. Patent Assertion Entities. A "Patent Assertion Entity," sometimes referred to as a 'non-practicing entity' or a 'patent troll,' is (a) any entity that derives or seeks to derive most of its revenue from the offensive assertion of patent rights, or (b) directly or indirectly controls, is controlled by, or is under common control with an entity described in (a). If you are a Patent Assertion Entity or are acting on behalf of, or for the benefit of a Patent Assertion Entity, you will not assert, or authorize, assist, encourage, or enable any third party to assert, any claim, or pursue any actions, suits, proceedings, or demands, against DeliberAI or its affiliates that allege that the Services infringe, misappropriate, or otherwise violate any intellectual property rights (including patents). This section will survive any termination or expiration of these Terms.
3.7. Excluded Data. You shall not provide DeliberAI with any Customer Data that constitutes personally identifiable information subject to heightened security requirements by law or regulation or contract beyond what is necessary for the Services to function (such as government-issued identification numbers, financial account information, or protected health information).
3.8. Aggregate Data. DeliberAI may use Customer Data to create aggregated data sets in a manner that does not permit identification of you, your customers, or your users (collectively, the "Aggregate Data"). DeliberAI may use Aggregate Data for DeliberAI's lawful business purposes, including to improve, provide, and enhance the Services and for other development, diagnostic, and corrective purposes in connection with the Services and any other DeliberAI offerings.
3.9. Authorization. You grant DeliberAI a nonexclusive, worldwide, royalty-free right to reproduce, display, adapt, modify, transmit, distribute and otherwise use the Customer Data (a) to maintain, provide, and improve the Services under these Terms; (b) to prevent or address technical or security issues and resolve support requests; (c) at your direction or request, including processing initiated by Authorized Users through their use of the Services; and (d) as otherwise required by applicable law. No rights to the Customer Data are granted to DeliberAI hereunder other than as expressly set forth in these Terms.
3.10. AI-Powered Brainstorming Services. The Services leverage Anthropic's Claude large language model and artificial intelligence platform ("Claude API") to provide AI-guided brainstorming sessions and generate structured documents (collectively, the "Output") in response to your ideas, prompts, and conversation ("Prompts").
Third-Party AI Processing: By accessing and using the Services, you acknowledge and consent that your brainstorming content, Prompts, and session data will be transmitted to and processed by Anthropic's Claude API to provide the core functionality of our Services. This processing is subject to Anthropic's commercial API terms and data handling policies. We select Anthropic as our AI provider based on their strong data privacy practices and commercial-grade security standards.
No Warranties on AI Output: We do not make any representations or warranties with respect to the Claude API or any Output provided in connection therewith. The Claude API is not under our control and does not form part of the Services for warranty purposes. We are not responsible for the Claude API or Output generated thereby, and you use such services and Output at your own risk.
3.11. Ownership of Output. As between the parties, each of the Prompts and Output (including all brainstorming session content and structured documents) are considered "Customer Data" for the purposes of these Terms. You are the owner of Customer Data, and we hereby assign to you all right, title and interest we may have, if any, in and to any Output. Notwithstanding the foregoing, you acknowledge that Output is generated automatically by artificial intelligence technology and may be similar to or the same as Output provided to other customers, and no rights to any Output generated, provided, or returned by the Services for or to other customers are granted to you under these Terms.
3.12. Responsible Use of Output. You are responsible for reviewing any Output prior to its use and exercising your own business and legal judgment as to its suitability for use. You acknowledge and agree that, notwithstanding the AI-assisted brainstorming provided by the Services, you remain solely responsible for the content, legality, accuracy, and completeness of the Output, and any use thereof.
Further, you acknowledge that there are numerous limitations that apply with respect to Output provided by AI systems due to the fact that it is automatically generated, including that: (a) it may contain errors, inaccuracies, or misleading information; (b) AI models are based on predefined rules and algorithms that lack the ability to think creatively in the way humans do and can result in repetitive or formulaic content; (c) AI models can struggle with understanding the nuances of language, including slang, idioms, and cultural references, which can result in output that is out of context or does not make sense; (d) AI models do not have emotions and cannot understand or convey emotions in the way humans can, which can result in output that lacks the empathy and emotion that humans are able to convey; (e) AI models can perpetuate biases that are present in the data used to train them, which can result in output that reflects those biases; (f) AI models can struggle with complex tasks that require nuanced reasoning, judgment and decision-making; (g) AI models require large amounts of data to train and generate content, and the data used to train AI models may be of poor quality or biased, which will negatively impact the accuracy and quality of the generated output; and (h) Output can lack the personal insight that comes with content created by humans based on lived experience and deep domain expertise.
You shall evaluate the fitness of any Output as appropriate for your specific use case, business context, and intended purpose.
3.13. AI Output Warranty Disclaimer. DELIBERAI MAKES NO WARRANTY OR GUARANTEE THAT THE OUTPUT WILL PROVIDE ACCURATE, TAILORED OR INFORMATIVE RESULTS OR BE FIT FOR YOUR PARTICULAR PURPOSE OR USE CASE. DELIBERAI DOES NOT REPRESENT OR WARRANT THAT THE PROMPTS OR OUTPUT ARE PROTECTABLE BY ANY INTELLECTUAL PROPERTY RIGHTS, OR THAT THE OUTPUT DOES NOT INCORPORATE, INFRINGE OR MISAPPROPRIATE THE INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY THIRD PARTY. YOU ACKNOWLEDGE THAT THE SERVICES LEVERAGE ANTHROPIC'S CLAUDE API AND THAT DELIBERAI IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD DELIBERAI LIABLE, FOR THE CLAUDE API OR ANY OUTPUT THEREOF.
3.14. Credit System.
Credit Allocation: Subscriptions to the Services include monthly credit allocations that are used to access AI-powered brainstorming features. Credits are consumed based on the computational resources required to process your brainstorming sessions through the Claude API. The specific credit allocation for your subscription tier is specified during the signup process and in your account dashboard.
Credit Usage: Each brainstorming session consumes credits based on the length and complexity of the conversation. You can monitor your credit usage in real-time through your account dashboard. Credits are non-transferable and expire at the end of each billing cycle.
Credit Limits: Monthly credit allocations have hard limits to ensure service sustainability. When you reach your monthly credit limit, you will not be able to initiate new AI-powered brainstorming sessions until either (a) your credits reset at the next billing cycle, or (b) you purchase additional credits through our credit top-up system.
Credit Top-Ups: You may purchase additional credits beyond your monthly allocation through our credit top-up system. Top-up credits are available in predefined amounts, are added immediately to your account, and expire at the end of your current billing cycle.
No Credit Refunds: Credits are non-refundable. Unused credits do not roll over to subsequent billing periods and have no cash value.
3.15. Business Account Features. When you join a DeliberAI Enterprise or business account, the administrators of that account may access and control certain aspects of your DeliberAI account, including viewing usage data and managing subscription features. In addition, if you create an account using an email address belonging to your employer or another organization, we may share the fact that you have a DeliberAI account and certain account information, such as your email address, with your employer or organization to, for example, enable you to be added to their business account.
4.1. License to Services. Subject to the terms and conditions of these Terms, we hereby grant you a limited, non-exclusive, non-transferable, non-sublicensable license worldwide (with the exception of (i) jurisdictions that are embargoed or designated as supporting terrorist activities by the United States Government and (ii) jurisdictions whose laws do not permit engaging in business with DeliberAI or use of the Services) for you to access and use the Services for your internal business or personal purposes.
4.2. DeliberAI Rights.
4.2.1. Suspension Rights. DeliberAI reserves the right to suspend your access to the Services in the event (a) we believe your use of the Services represents an imminent threat to DeliberAI's users, network, or Services, (b) of your breach or violation of any laws or regulations applicable to your use of the Services or your uncured material breach of these Terms, or (c) if so directed by a court or competent authority. In such cases, we will (i) suspend the Services only to the extent reasonably necessary to prevent harm to our users, network, or Services; (ii) use our best efforts to promptly contact you and give you the opportunity to address the issues causing the suspension; and (iii) reinstate any suspended Services promptly after the issue is abated.
4.2.2. Content Removal Rights. DeliberAI shall have the right to (i) remove or limit distribution of Customer Data that we deem reasonably necessary or appropriate if we conclude that any Customer Data violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of any individual or could create any liability for DeliberAI; (ii) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal use of the Services; and (iii) terminate or suspend your access to all or part of the Services for any violation of these Terms. Notwithstanding the foregoing, we are not obligated to review Customer Data before it is processed via the Services, and we cannot ensure prompt removal of objectionable Customer Data after it has been processed. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any Authorized User or third party. DeliberAI disclaims all liability or responsibility for exercise or nonexercise of its rights under this Section 4.2.2.
5.1. Pricing. Certain Services are offered under different pricing plans ($19/month or $180/year for standard subscriptions, with additional credit top-up options available), the limits and features of which are available during the signup process and in your account dashboard. Your rights and obligations with respect to the Services will be based in part on the pricing plan you choose.
5.2. Payment Terms.
5.2.1. Subscriptions. When you purchase our Services (each such purchase, a "Subscription"), you expressly authorize us or our third-party payment processor (Stripe) to charge you for such Services. You represent and warrant that you have the legal right to use all payment methods that you provide to us. All fees are stated and solely payable in U.S. Dollars, non-cancelable, non-refundable (except as otherwise expressly set forth in these Terms), and not subject to setoff. In the event that you fail to pay the full amount owed to us, we may limit your access to the Services, in addition to any other rights or remedies we may have.
5.2.2. Credit Top-Ups. When you purchase additional credits through our credit top-up system, you expressly authorize us or our third-party payment processor to charge you for such credits. Credit top-ups are processed immediately, non-refundable, and expire at the end of your current billing cycle.
5.3. Authorization for Recurring Payments.
5.3.1. Recurring Payment Terms. All Subscription pricing plans involve recurring fees (each, along with any applicable taxes and other charges are a "Subscription Fee"). Depending on which options you choose, those fees may recur each month or year thereafter, at the then-current rate. Please note that our fees are subject to change, although we will notify you before we effect any change.
5.3.2. Automatic Billing. By agreeing to these Terms and purchasing a Subscription, you acknowledge that your Subscription has recurring payment features and you accept responsibility for all recurring payment obligations prior to cancellation of your Subscription by you or DeliberAI. We (or our third party payment processor) will automatically charge you in accordance with the term of your Subscription (e.g., each month, or year), on the calendar day corresponding to the commencement of your Subscription using the payment information you have provided.
5.3.3. Billing Date Variations. In the event your Subscription begins on a day not contained in a later month, your payment method will be charged on such other day as we deem appropriate. For example, if you started a monthly Subscription on January 31st, your next payment date is likely to be February 28th, and your payment method would be billed on that date. We may also periodically authorize your payment method in anticipation of applicable fees or related charges.
5.3.4. Subscription Duration. Your Subscription continues until canceled by you or we terminate your access to or use of the Services or the Subscription in accordance with these Terms.
5.4. Canceling Subscriptions; Modifications; Taxes
5.4.1. Cancellation Policy. You may cancel your Subscription at any time but please note that such cancellation will only be effective at the end of the then-current Subscription period. Unless required by law, YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN-CURRENT SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION.
5.4.2. Cancellation Process. To cancel, you can either (i) initiate a cancellation through your DeliberAI account settings within the Services or (ii) email us at support@deliber.ai with your cancellation request. You will be responsible for all Subscription Fees incurred for the then-current Subscription period. Canceling your Subscription will not terminate your DeliberAI account. See Section 10 (Termination) below for information on terminating your DeliberAI account.
5.4.3. Subscription Changes. To upgrade or downgrade your Subscription to a different product plan, you can either (i) initiate the upgrade or downgrade through your DeliberAI account settings within the Services or (ii) email us at support@deliber.ai with your request. DeliberAI reserves the right to automatically downgrade your Subscription to a free or lower tier plan if you have any unpaid Subscription Fees.
5.5. Taxes. All fees do not include taxes, and you agree to: (a) pay all sales/use, gross receipts, value-added, GST, personal property, or other tax (including any interest and penalties) with respect to the transactions and payments under these Terms, other than taxes based on our income, employees, or real property; and (b) be responsible for any filing of any information or tax returns with respect thereto. If we were required to collect a tax and did not do so at the time of sale, we reserve the right to later charge you for the applicable tax.
5.6. Withholding. All payments made by you to us under these Terms exclude any deduction or withholding. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required by law, you will pay such additional amounts as are necessary so that the net amount received by us after such deduction or withholding will be equal to the full amount that we would have received if no deduction or withholding had been required. Each party will use commercially reasonable efforts to work with the other party to help obtain, reduce, or eliminate any necessary withholding, deduction, or royalty tax exemptions where applicable.
6.1. Confidential Information. We (the "Discloser") have disclosed or may disclose proprietary or non-public business, technical, financial, or other information ("Confidential Information") to you (the "Recipient"). Our Confidential Information expressly includes non-public information regarding features, functionality, and performance of the Services, including security related information.
6.2. Obligations. The Recipient will use the Discloser's Confidential Information only for the purpose of evaluating whether or not to use (or continue to use) the Services. The Recipient will not disclose the Discloser's Confidential Information to parties other than the Recipient's employees, contractors, affiliates, agents, or professional advisors ("Representatives") who need to know it and who have a legal obligation to keep it confidential. The Recipient will ensure that its Representatives are subject to no less restrictive confidentiality obligations than those herein. Notwithstanding the foregoing, the Recipient may disclose the Discloser's Confidential Information: (a) if directed by Discloser; or (b) to the extent required by applicable legal process, provided that the Recipient uses commercially reasonable efforts to (i) promptly notify the Discloser in advance, to the extent permitted by law, and (ii) comply with the Discloser's reasonable requests regarding its efforts to oppose the disclosure. The obligations set forth herein will survive for so long as these Terms are in effect between the parties and for five years thereafter.
7.1. Data Recovery. In the event of any loss or corruption of any data associated with a Subscription, DeliberAI will use commercially reasonable efforts to restore the lost or corrupted data from the latest relevant backup maintained by DeliberAI. EXCEPT FOR THE FOREGOING, DELIBERAI WILL NOT BE RESPONSIBLE FOR ANY LOSS, DESTRUCTION, ALTERATION, UNAUTHORIZED DISCLOSURE OR CORRUPTION OF ANY DATA.
7.2. Service Warranty Disclaimer. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Services, and we make no guarantees around data retention or preservation. EXCEPT AS SET FORTH IN SECTION 7.1, THE SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
7.3. Third-Party AI Services. DELIBERAI DOES NOT WARRANT OR SUPPORT, AND WILL NOT HAVE ANY RESPONSIBILITY OR LIABILITY OF ANY KIND FOR, ANTHROPIC'S CLAUDE API OR ANY OTHER THIRD-PARTY AI SERVICES. THESE THIRD-PARTY AI SERVICES ARE PROVIDED BY ANTHROPIC AND OTHER THIRD PARTIES, NOT DELIBERAI. ANY USE OF THIRD-PARTY AI SERVICES IS SUBJECT TO THE APPLICABLE THIRD PARTY'S TERMS AND POLICIES, AND DELIBERAI HAS NO RESPONSIBILITY OR LIABILITY FOR SUCH THIRD PARTY'S ACTIONS OR OMISSIONS.
7.4. Beta Services. You may choose to use Beta Services in your sole discretion. Notwithstanding anything to the contrary in these Terms or otherwise: (a) Beta Services may not be supported and may be changed or terminated at any time without notice; (b) Beta Services may not be as reliable or available as the Services; (c) Beta Services have not been subjected to the same security requirements, measures, and auditing as the Services; (d) Beta Services constitute DeliberAI's Confidential Information; and (e) BETA SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY, INDEMNITY OR SUPPORT AND DELIBERAI'S LIABILITY FOR BETA SERVICES WILL NOT EXCEED FIFTY DOLLARS (US $50). For purposes of these Terms, "Beta Services" means services or features identified as "alpha," "beta," "preview," "early access," or "evaluation," or words or phrases with similar meanings.
You will indemnify and hold harmless DeliberAI and its officers, directors, employees, and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Services; (ii) your Customer Data, Prompts or use of any Output; (iii) your violation of these Terms; or (iv) your violation of any third party rights, including intellectual property rights.
9.1. Consequential Damages Waiver. NEITHER DELIBERAI NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES ("SUPPLIERS") WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT DELIBERAI HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
9.2. Total Liability Cap. IN NO EVENT WILL DELIBERAI OR SUPPLIERS' TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS YOU HAVE PAID TO DELIBERAI IN THE PRECEDING TWELVE MONTHS FOR THE SERVICES, OR IF YOU HAVE NOT HAD ANY SUCH PAYMENT OBLIGATIONS, ONE HUNDRED UNITED STATES DOLLARS ($100).
9.3. Risk Allocation. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS OF THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS REFLECTED IN THE PRICING OFFERED BY DELIBERAI TO YOU AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 9 WILL APPLY TO THE MAXIMUM EXTENT NOT PROHIBITED BY LAW AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY IN THESE TERMS.
10.1. Termination by DeliberAI. We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice or liability to you, provided that if DeliberAI freezes your account or cancels your Subscription and the termination is not due to your breach of these Terms, DeliberAI will provide you a pro rata refund of pre-paid unused fees unless, in our reasonable estimation, we are not legally permitted to do so (in which case any refund rights are null and void).
10.2. Termination by You. You may cease use of the Services at any time. If you are paying for a Subscription, you may cancel your Subscription through the process in Section 5.4. You may also request to delete your DeliberAI account at any time by sending an email to support@deliber.ai.
10.3. Effect of Termination. Upon any termination, discontinuation, or cancellation of Services or your DeliberAI account, the following provisions of these Terms will survive: Service Terms, Charges and Payment (to the extent you owe any fees at the time of termination); Confidentiality; provisions related to permissions to access Customer Data (to the extent applicable); Warranties and Disclaimers; Indemnity; Limitations of Liability; Termination; and the Miscellaneous provisions under Section 11. Furthermore, we may remove or delete your Customer Data within a reasonable period of time after the termination or cancellation of Services or your DeliberAI account.
11.1. Third Party Software Licenses. The Services may generate or reference software code containing third-party components subject to the terms and conditions of "open source" software licenses ("Third Party Software"). To the extent required by the license that accompanies the Third Party Software, the terms of such licenses will apply in lieu of this Agreement with respect to such Third Party Software, including without limitation, any provisions governing access to source code, modification or reverse engineering. You will at all times comply with the applicable license terms and conditions for any Third Party Software.
11.2. Privacy Policy. Our Privacy Policy governs how we collect, use and disclose information from the Services. You hereby consent to the use and collection of your information in accordance with our Privacy Policy.
11.3. Copyright Infringement and Digital Millennium Copyright Act. We respect the intellectual property rights of others, and we ask our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, in appropriate circumstances and in our sole discretion, we may terminate the rights of any user to use the Services (or any part thereof) who infringes the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, or if you are aware of someone so infringing on your rights, please provide the following information to our Copyright Agent:
All notices of copyright infringement claims should go to our Copyright Agent at legal@deliber.ai.
11.4. Force Majeure. DeliberAI will not be liable for, or be considered to be in breach of or default under these Terms on account of, any delay or failure to perform as required by these Terms as a result of any cause or condition beyond its reasonable control, so long as it uses commercially reasonable efforts to avoid or remove those causes of non-performance. If DeliberAI believes in good faith that it is legally prohibited from providing you or your Authorized Users with the Services, we may freeze your account and/or cancel your subscription at DeliberAI's sole discretion.
11.5. Notices. Any notices or other communications provided by DeliberAI under these Terms, including those regarding modifications to these Terms, will be given by DeliberAI: (i) via e-mail, if to DeliberAI then to legal@deliber.ai; or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
11.6. Severability. The invalidity or unenforceability of any provision of these Terms will not affect the validity or enforceability of any other provision hereof and it is the intent and agreement of the parties that these Terms will be deemed amended by modifying such provision to the extent necessary to render it valid, legal, and enforceable while preserving its intent or, if such modification is not possible, by substituting another provision that is legal and enforceable and that achieves the same objective.
11.7. Assignment. These Terms (and your access to any of the Services) are not assignable or transferable by you without our prior written consent. Any purported assignment in violation of this section is null and void.
11.8. Service Providers. For the avoidance of doubt, DeliberAI may engage third parties as service providers to the Services (for example, DeliberAI uses Anthropic for AI services, Supabase for database services, Stripe for payment processing, and Vercel for hosting).
11.9. No Partnership. No agency, partnership, joint venture, or employment is created as a result of these Terms, and neither party has any authority of any kind to bind the other party in any respect whatsoever.
11.10. Governing Law. These Terms will be governed by the laws of the State of California without regard to its conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods is specifically disclaimed.
11.11. Dispute Resolution for Individuals
You and we both agree to resolve disputes related to your use of the Services or these Terms (each, a "Claim") in binding arbitration instead of court, except that either party may bring suit in court to enjoin the infringement or other misuse of intellectual property rights.
What is arbitration?
Arbitration does not involve a judge or jury. Instead, a neutral person (the "arbitrator") hears each party's side of the dispute and makes a decision that is finally binding on both parties. The arbitrator can award the same relief as a court could, including monetary damages. While court review of an arbitration award is limited, if a party fails to comply with the arbitrator's decision, then the other party can have the arbitration decision enforced by a court.
Can a Claim be part of a class action or similar proceeding?
NO. YOU AGREE TO RESOLVE YOUR CLAIMS WITH US SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS PART OF A CLASS, REPRESENTATIVE OR CONSOLIDATED ACTION. WE AGREE TO DO THE SAME, WHETHER OR NOT YOU OPT OUT OF ARBITRATION. ACCORDINGLY, UNLESS YOU OPT OUT OF ARBITRATION, YOU AND WE BOTH ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE RESOLVED AS A PLAINTIFF OR MEMBER IN ANY CLASS, REPRESENTATIVE OR CONSOLIDATED ACTION.
What rules apply in the arbitration?
The arbitration will be conducted under the American Arbitration Association ("AAA") Consumer Arbitration Rules (the "AAA Rules"). The AAA Rules are available at www.adr.org or by calling 1-800-778-7879.
How will the arbitration be conducted? How much does it cost?
The arbitration will be conducted by the AAA or a comparable arbitration body in the event the AAA is unable to conduct the arbitration. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules.
Unless the arbitrator finds your Claim frivolous, we'll pay for all filing, administration and arbitrator fees if your Claim is for less than $10,000, and we won't seek our attorneys' fees and costs if we prevail in the arbitration. The arbitration may be conducted in writing, remotely (e.g., by videoconference), or at some other location that we both agree to.
How do I start an arbitration proceeding?
To begin an arbitration proceeding against us, send a letter requesting arbitration and describing your Claim to our physical address to the attention of Legal Department with a copy to legal@deliber.ai. If we request arbitration against you we will give you notice at the email address or street address you provided.
INSTRUCTIONS FOR OPTING-OUT OF ARBITRATION
If you don't want to agree to arbitrate your Claims as explained above, then you can opt-out of this arbitration agreement by notifying us of your decision in writing at [Your Physical Address] to the attention of Legal Department with copy to legal@deliber.ai. You must opt-out within 30 days of the date you first agree to these Terms or any updated Terms.
DISPUTE RESOLUTION IN THE ABSENCE OF ARBITRATION
The sole jurisdiction and venue for any Claims that are not handled by arbitration will be the state and U.S. federal courts located in San Francisco, California, and both parties consent to the jurisdiction of such courts. BY ENTERING INTO THESE TERMS, YOU AND DELIBERAI ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY.
This Section 11.11 only applies to Claims between us and individuals, and is governed by The Federal Arbitration Act.
11.12. Dispute Resolution for Entities. If you are accessing and using the Services on behalf of a company or other legal entity, any claim, cause of action, or dispute between the company or other legal entity and DeliberAI arising out of or relating to these Terms or the Services will be resolved exclusively according to the process set forth in Section 11.10, except that, to the extent legally permitted, (1) each party will be responsible for their own filing, administrative, arbitrative and similar fees, (2) the losing party will pay the prevailing party for all costs and attorney's fees and (3) the AAA Commercial Arbitration Rules will apply to any arbitration between us.
11.13. Interpretation. Whenever the words "including," "include," "includes" or "such as" are used herein, they will be deemed to be followed by the phrase "without limitation."
11.14. Government Use. If you are a U.S. government or other U.S. governmental entity (or your use of the Services is for the U.S. government or another U.S. governmental entity), the following terms apply:
a. Use By or For the U.S. Government. The Services and related documentation are "commercial computer software," (as defined at 48 C.F.R. §§ 2.101 and 252.227-7014(a)(1), and as the term is used in 48 C.F.R. §§ 12.212 and 227.7202, as applicable), and any associated services are "commercial services" as defined in 48 C.F.R. §2.101. The Services and related documentation are provided to U.S. Government and other governmental entities, for use by you or on your behalf, subject to these Terms and with only those rights to use, modify, reproduce, release, perform, display, or disclose commercial computer software, commercial computer software documentation, and technical data furnished in connection with the Services as provided in these Terms, except that, for U.S. Department of Defense agencies and end users, technical data customarily provided to the public is furnished in accordance with 48 C.F.R. § 252.227-7015. If a U.S. Government agency or end user has a need for rights not conveyed under these Terms, it must negotiate with DeliberAI to determine if there are acceptable terms for transferring such rights, and a mutually acceptable addendum to these Terms will be required in any applicable contract or agreement.
b. Waived Terms. The sections in these Terms titled "Governing Law," "Dispute Resolution," "Indemnity," and any other terms inconsistent with federal or other applicable U.S. law are hereby waived to the limited extent they are inconsistent with federal law or other applicable law pertaining to another governmental entity. If and to the extent any provision or term herein is so prohibited, such provision will be deemed modified only to the extent reasonably necessary to conform to applicable law but to give maximum effect to the provision or terms as written.
11.15. Entire Terms. These Terms supersede all other agreements between the parties relating to its subject matter. The parties expressly agree that any different or additional terms set forth in any purchase order, vendor portal, code of conduct, or other similar documentation provided by you will not apply between the parties even if signed, acknowledged or accepted by DeliberAI, unless DeliberAI specifically references this clause and waives its rights.
11.16. No Third Party Beneficiaries. The parties acknowledge that the covenants set forth in these Terms are intended solely for the benefit of the parties, their successors and permitted assigns. Nothing herein, whether express or implied, will confer upon any person or entity, other than the parties, their successors and permitted assigns, any legal or equitable right whatsoever to enforce any provision of these Terms.
11.17. Publicity. We may include your name and logo on our website or in other marketing materials or channels solely to reference you as a DeliberAI customer, and subject to any trademark usage instructions provided to us.
Last Updated: September 30, 2025
For questions about these Terms of Service, please contact us at legal@deliber.ai.